Office Policies

Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Chicago Office

Monday: 8 a.m. – 7 p.m.
Tuesday: 12 p.m. – 7 p.m.
Wednesday: 8 a.m. – 5 p.m.
Friday: 7:30 a.m. – 4:30 p.m.
Saturday: 8 a.m. – 1 p.m. (Twice per month)

Vernon Hills Office

Monday: 8 a.m. – 5 p.m.
Tuesday: 12 p.m. – 7 p.m.
Thursday: 12 p.m. – 7 p.m.

At Jacobson and Tsou Orthodontics, we create attractive, healthy smiles for our patients; giving them renewed confidence as well as helping them avoid the many conditions associated with crooked and crowded teeth and other orthodontic problems.

Our goal is to provide exceptional care and service in a relaxed and friendly setting. We have always believed that the relation between doctor and patient should be one-on-one. We offer a variety of treatment from early expansion, full braces, self-ligating brackets and even SureSmile® or Invisalign® technology.

We strive to insure your privacy and safety while in our office by adhering to or exceeding standards of HIPAA, disinfection and sterilization.

Learn more about our doctors


Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment. We encourage you to schedule your appointments as soon as you are able to so that we can suit your needs. After missing your second appointment without notifying us 24 hours in advance, you are subject to being charged an additional fee.

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